HSM has assisted our health plan and PBM clients, including Blue Cross Blue Shield-affiliated plans, regional health plans, national PBMs, and a benefits administrator for federal beneficiaries, in achieving their strategic goals such as:

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• Attracting and retaining loyal customers (members, employers, brokers, and network providers)

• Testing new products and benefit designs for the individual and group markets, as well as self-funded employers

• Testing new product offerings for state insurance exchanges

• Refining disease management programs for consumers with a range of conditions

• Conducting needs assessments as a step in evaluating acquisition and partnership opportunities, including oncology and hemophilia

• Adapting to the changing landscape of employer-sponsored retiree benefits