Measuring the Return on Quality: From Theory to Practice

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2004 HSM Speaking Engagements

"Measuring the Return on Quality: From Theory to Practice"

Summary:

Purchasers and health plans have a major stake in understanding and communicating the business case for quality. This seminar will examine how both have successfully researched their own returns on quality and developed and promoted programs to drive even greater clinical and financial returns. It will highlight examples of successful strategies to measure quality as it relates to cost reduction, recent research, pay for performance incentives and tools and techniques that support quality initiatives.

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