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2001 HSM Speaking Engagements

May 9, 2001
"2001 - A Managed Care Odyssey"

Ohio Association of Health Plans Annual Conference and Trade Show
Columbus, Ohio

Topic: "Hold Onto Your Customers"
When: Wednesday, May 9, 11:00 am - 12:00 noon (Breakout Session)
Speaker: Joan Cihak, Executive Vice President, The HSM Group


November 6, 2001
American Society of Plastic Surgeons' Annual Meeting

Orlando, Florida

Topic: "Survive or Thrive: Patient satisfaction is not about the bottom line. It is the bottom line. "
When: Tuesday, November 6, 2:30 pm - 3:30 pm
Speaker: Sheryl J. Bronkesh, MBA, President, The HSM Group


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